At Botbex, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you use our website and services. By using our services, you agree to the terms outlined in this policy.

1. Information We Collect

We collect personal information to provide and improve our chatbot development services. The types of information we may collect include:

• Personal Information: Name, email address, phone number, and other contact details.
• Usage Information: Data about how you use our website and services, such as IP address, browser type, operating system, and referral information.
• Customer Data: Any information you provide while using our chatbot services, including user inputs or interactions with chatbots.

2. How We Use Your Information

We may use the information we collect for the following purposes:

• To provide, maintain, and improve our chatbot services.
• To respond to inquiries, support requests, or feedback.
• To personalize user experience and improve website functionality.
• To send important updates, marketing communications, or promotions related to our services.
• To comply with legal obligations and resolve disputes.

3. How We Protect Your Information

We prioritize the security of your personal information by implementing industry-standard security measures, such as encryption and secure data storage. While we strive to protect your personal data, please note that no method of transmission over the internet is 100% secure.

4. Sharing of Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information with:

• Service Providers: Trusted partners who assist us in delivering our services, such as hosting providers or email platforms, only for operational purposes.
• Legal Compliance: If required by law or to protect our rights and safety, we may disclose your information to legal authorities.

5. Cookies and Tracking Technologies

Our website uses cookies to improve user experience, analyze site usage, and tailor content to your preferences. You can control cookie preferences through your browser settings.

6. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites, and we encourage you to review their privacy policies before sharing any personal information.

7. Your Rights

You have the right to:

• Access the personal information we hold about you.
• Request corrections to any inaccurate or incomplete data.
• Opt out of marketing communications at any time.
• Request deletion of your data, subject to legal and contractual obligations.

8. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or services. We will notify users of any significant updates by posting the revised policy on our website with the updated effective date.

9. Contact Us

If you have any questions or concerns regarding this Privacy Policy or our data practices, please contact us at:

Botbex
Phone: +91 91496 65892
Email: info@botbex.com
Address: Hyderabad, India